DENHAM SPRINGS - A woman says her mail is being held hostage by the postal service and she's been having trouble contacting someone about the issue.

For the past week, Courtney Cook has not been receiving mail. On Friday, a U.S. Postal Inspector left a card on her front door with the message, "No mail until someone calls."

Monday, 2 On Your Side called the number left on Cook's door and no one answered. Cook says she's left a handful of messages already.

Cook first contacted 2 On Your Side August 24 about her mail carrier speeding down her narrow, 15 MPH street.

"I mean, I asked her so many times to slow down but she won't," said Cook.

As a mother of two, Cook says she's concerned the mail carrier is going to cause an accident. Many of the neighborhood children play outdoors and walk down the street to their friends' house.

"She won't slow down, what if she hits one of our kids," she said.

Last month, Cook sent a video to OnYourSide@WBRZ.com and described a mail truck speeding through her Denham Springs neighborhood. After calling the post office and the Livingston Parish Sheriff's Office for help, Cook said she wasn't getting anywhere.

"And she don't say nothing, she just goes on," she said about the mail carrier.

It's evident the lack of concern has struck a nerve with Cook who was visibly upset Monday morning, but it may have also struck a nerve with her mail carrier since Cook hasn't been getting her mail.

Monday afternoon she visited the electric company to find her payment was due last week. Her bill had not been delivered and neither had anything else.

After 2 On Your Side called the Postal Service Customer Affairs Department, it was informed someone would handle the situation but did not release any other information.

Cook informed WBRZ's Brittany Weiss that she spoke with the postal inspector and was told she is not allowed to speak with the mail carrier as "she feels threatened each time she's told to slow down." Cook has been told to only call the post office about her concerns, which she says she has done multiple times in the past.

Tuesday, 2 On Your Side heard from Sylvia Torres, a U.S. Postal Inspector in Houston. Torres said an inspector's card was left on Cook's door in order to address an alleged threat made by Cook to the mail carrier.

"It was deemed not a credible threat and that's where our involvement ends," said Torres.

Cook says Tuesday afternoon a representative of the USPS came to her door to hand her a couple of bills. Cook is still not sure if she's received all of her mail.

Torres says moving forward, Cook's mail service should continue but she is still not allowed to make contact with her mail carrier due to the alleged threat.